Services

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Sanlam Client Services Administrator Learnerships 2026 / 2027 Vacancy

Sanlam

Services (SERVICES SETA)

Opportunity Overview

Sanlam's SA Retail Mass cluster offers a unique learnership for young, enthusiastic, and energetic individuals from designated groups. This programme provides an opportunity to gain practical working experience in a corporate environment. It is specifically aimed at matriculants looking to start their career journey.

The learnership is a 12-month contract, providing on-the-job training, continuous coaching, and mentorship. Participants will acquire knowledge of company products, services, and operational processes and systems while completing practical onsite training and receiving a monthly stipend.

Minimum Requirements

Grade 12/Matric
Must be a South African citizen
Not currently employed
Aged between 18 and 35 years
Not have completed a previous learnership
Willing to commit to completing the 12-month programme

Key Responsibilities

Answer inbound calls and assist clients with enquiries.
Provide customer service via telephone, email, and WhatsApp.
Capture, update, and maintain client information on company systems.
Assist clients with policy-related requests and general administration.
Process policy changes, including contact detail and beneficiary updates.
Capture and route documents to the correct teams and systems.
Provide clients with updates on requests and service enquiries.
Support the processing of claims and follow up on outstanding documentation when required.
Ensure all customer records and documents are accurate and up to date.
Complete administrative tasks accurately and within agreed service standards.
Fill out logbooks for workplace-based learning.
Carry out tasks and duties as contracted with your manager.

How to Apply

To apply for this learnership opportunity, please follow these steps:

Visit the official Sanlam career portal by clicking the link below.
Locate and click on the "Apply" button for the "Learner Client Services Administrator" position in Johannesburg.
Complete the online application form and submit any required documents as prompted.

Apply Here

SetaJobs role guide

What an administration clerk actually does

SetaJobs’ guide to clerical and business administration posts in South Africa, written for someone applying for their first one.

Employers screen on computer literacy, written language and the neatness of your record-keeping. Expect a practical exercise: draft a memorandum, capture a set of entries, or sort a batch of documents into a file plan. In the public service the application itself is the first screen — a fully completed, signed Z83 with the documents listed, submitted by the closing date to the exact address given. Incomplete applications are disqualified without being read.

Read the full administration clerk guide →

This listing in context

What the 254 opportunities we currently hold say about this one.

Live learnerships: 43
In Gauteng: 16
Closing within 7 days: 0

84% of the 43 live learnerships we hold ask for Grade 12 / Matric, so this listing asks for what most of them ask for.

Live learnerships stay open for a median of 158 days between posting and closing date.

Calculated by SetaJobs from the 254 listings open on this site right now, and updated as they change. Browse all 111 opportunities in Gauteng.

What you'll need to apply

Most learnerships want certified copies with the application itself — check the advert, because sending none can be as fatal as sending the wrong ones.

Your CV
Certified copy of your ID
Certified copy of your matric certificate
A short motivation letter

Full checklist for a learnership →

What a learnership actually is

A learnership is a structured programme registered with a SETA under the Skills Development Act 97 of 1998. It is not a job with training attached — it is a qualification you earn by doing the work. You sign a three-party agreement between yourself, the employer and the accredited training provider, alongside a fixed-term employment contract that lasts as long as the programme does.

How learnerships work: the week, the qualification and where it leads →

Watch out for this

A legitimate learnership never charges you. If anyone asks for a registration, placement or administration fee, it is not a learnership — report it. You can confirm that a programme is registered by contacting the relevant SETA directly.