Sanlam Client Services Administrator Learnerships 2026 / 2027 Vacancy | Apply with Grade 12

Opportunity Overview

Sanlam's SA Retail Mass cluster offers a unique learnership for young, enthusiastic, and energetic individuals from designated groups. This programme provides an opportunity to gain practical working experience in a corporate environment. It is specifically aimed at matriculants looking to start their career journey.

The learnership is a 12-month contract, providing on-the-job training, continuous coaching, and mentorship. Participants will acquire knowledge of company products, services, and operational processes and systems while completing practical onsite training and receiving a monthly stipend.

Minimum Requirements

• Grade 12/Matric
• Must be a South African citizen
• Not currently employed
• Aged between 18 and 35 years
• Not have completed a previous learnership
• Willing to commit to completing the 12-month programme

Key Responsibilities

• Answer inbound calls and assist clients with enquiries.
• Provide customer service via telephone, email, and WhatsApp.
• Capture, update, and maintain client information on company systems.
• Assist clients with policy-related requests and general administration.
• Process policy changes, including contact detail and beneficiary updates.
• Capture and route documents to the correct teams and systems.
• Provide clients with updates on requests and service enquiries.
• Support the processing of claims and follow up on outstanding documentation when required.
• Ensure all customer records and documents are accurate and up to date.
• Complete administrative tasks accurately and within agreed service standards.
• Fill out logbooks for workplace-based learning.
• Carry out tasks and duties as contracted with your manager.

How to Apply

To apply for this learnership opportunity, please follow these steps:

• Visit the official Sanlam career portal by clicking the link below.
• Locate and click on the "Apply" button for the "Learner Client Services Administrator" position in Johannesburg.
• Complete the online application form and submit any required documents as prompted.

Apply Here