Fact-Checking & Editorial Policy
Last updated: 1 January 2025
SetaJobs is committed to publishing accurate, verified, and helpful information for South African job seekers. This policy outlines our editorial standards and verification processes for all content published on our platform.
1. Our Commitment to Accuracy
We believe that inaccurate job information causes real harm — wasted money on transport, wasted time on applications, and disappointment for those who need opportunities most. That is why accuracy is our primary editorial value.
2. Job Listing Verification Process
Listings are collected automatically from a fixed set of named sources — official department and SETA sites plus a few established opportunity portals — and every listing page names its own source and the date we last confirmed it there. How we source listings describes the full pipeline. What that process does and does not guarantee:
Source Authenticity
- We crawl a fixed list of named sources rather than accepting open submissions, and each listing records where it came from
- Every listing links to the advert's own application destination, named on the page, so you can check the original before applying
- We do not publish listings that ask for payment to apply — applying is always free, and a fee request is a scam signal
- Listings flagged by readers as fraudulent are investigated and removed within 24 hours
Content Accuracy
- Deadlines, minimum requirements and stipend amounts are extracted from the source advert, never invented — where the advert is silent, our page says so rather than guessing
- Every listing must pass an automated quality check before it can publish; anything that falls short is held back for editorial review instead of going live
- Amounts and dates are shown as the advert stated them and are subject to change by the employer
- Where our page and the official advert disagree, the official advert is correct — we say this on every listing
Currency
- A daily job re-checks the corpus: listings past their closing date are marked closed, and listings that vanish from their source for three weeks are retired
- Closed listings stay readable, clearly marked, and point to current alternatives rather than disappearing
- We cannot see the employer's side — posts are sometimes filled early, extended or withdrawn without the source being updated, so readers should always verify at the source before spending money on transport or certified copies
3. Informational Content (Guides & Articles)
Guides are written and checked by a named editor, not generated — you can see who, and how they work, on the author page. All informational articles on SetaJobs:
- Are researched using primary government sources (DHET, Labour Department, SETA websites, NQF framework documents)
- Are checked against those sources before publication and carry a visible published and updated date
- Include source citations or links where applicable
- Are updated when policy changes occur (e.g., stipend increases, registration deadlines)
- Clearly distinguish between factual information and editorial opinion or advice
4. Use of AI in Content Creation
Job listing pages are AI-assisted, and we would rather say so plainly than let you assume otherwise. A language model restructures each scraped advert into consistent sections — overview, requirements, responsibilities, how to apply — under instructions that hold it to the advert's own facts. Our rules:
- The model restructures; it does not research. It may not add a fact the advert does not contain, and it is instructed never to write around a gap — a missing stipend stays missing rather than becoming a guess
- Stipends, deadlines, requirements and application details are extracted from the source document, not generated
- Every rewrite must clear an automated quality check before publication. Drafts that fail it are held for a human editor rather than published; the editor also reviews samples of what passes
- Guides and advisory articles are written by a named human editor — see who writes SetaJobs — and are not AI-generated
5. Corrections Policy
We take corrections seriously. If you identify an error in our content:
- Email us at hello@camptral.com with the URL of the affected page and details of the error
- We aim to investigate and respond within 48 business hours
- Verified corrections are applied immediately and noted with a correction notice on the affected content
- We do not silently delete corrected content — the correction and its date are documented
6. Reporting Fraudulent Listings
If you believe a listing is fraudulent or scam-related, please report it immediately to hello@camptral.com. We take all fraud reports seriously and will investigate and remove any verified fraudulent content within 24 hours.
7. Editorial Independence
Our editorial decisions are not influenced by advertisers. Listings are not paid placements unless explicitly marked as "Sponsored". Our fact-checking process applies equally to all content regardless of commercial relationships.
8. Contact the Editorial Team
Editorial enquiries, corrections and fraud reports all reach the same monitored inbox: hello@camptral.com. Please put Correction or Fraud report in the subject line and include the URL of the page concerned.