South African Revenue Services (SARS) Operations Manager: Customs Vacancy 2026

Opportunity Overview

The South African Revenue Services (SARS), established under the South African Revenue Service Act, 1997, is offering an opportunity for an Operations Manager: Customs based at Cape Town International Airport - Cargo in the Western Cape. This role is crucial for ensuring that all Customs border processes and functions are executed in line with Customs & Excise legislation and Standard Operating Procedures.

The successful candidate will be responsible for providing leadership and managing the internal operations and resources within the Customs division. This involves planning, managing, and monitoring Customs activities and end-to-end processes to deliver on approved operational plans and enhance service delivery continuously. The position operates within Customs Cargo, including Mail Centre Operations, and requires an individual who can work under pressure and maintain professionalism with both internal and external stakeholders.

Minimum Requirements

Candidates must meet one of the following qualification and experience criteria:

• Option 1:
• Bachelor’s Degree or Advanced Diploma (NQF 7) in Business Management, International Trade, or a related field.
• 5 to 7 years of experience in the Customs environment.
• At least 1 year of experience at a supervisory level.
• Experience in Ports of Entry operations is an added advantage.
• Option 2 (Alternative):
• Senior Certificate (NQF 4).
• 10 years of experience in the Customs & Excise environment.
• At least 1 year of experience at a supervisory level.
• Experience in Ports of Entry operations is an added advantage.

Key Responsibilities

The Operations Manager: Customs will undertake the following:

• Develop and align the functional operating model and value chain in relation to the organisational mandate, in partnership with stakeholders.
• Consult with clients or stakeholders on complex issues and provide technical advice to ensure the correct application of relevant legislation.

How to Apply

Applications must be submitted online through the official SARS careers portal.

• Visit the application link: Apply Here

The closing date for applications is 13 July 2026.