First National Bank (FNB) FirstJob Learnerships 2026 / 2027 Vacancy

Opportunity Overview

FNB offers FirstJob Learnerships for 2026/2027, based in Johannesburg, providing a unique development opportunity. This learnership allows individuals to gain practical work experience while simultaneously completing a formal, registered qualification.

Learners will be involved in various tasks designed to add value to the business, including research, analysis, administration, and project work. The programme also includes additional work-related training to support the qualification's requirements and enhance professional skills within the organisation.

Minimum Requirements

• Must have a Grade 12 / Matric certificate.
• Computer Literate (MS Office).
• No prior work experience is required.
• Must be a South African citizen.
• Must be between the ages of 18 and 35.
• Must currently be unemployed.

Key Responsibilities

• Perform research, analysis, administration, process, and project work.
• Identify and escalate potential risks impacting costs, demonstrating cost consciousness.
• Adhere to financial processes, operating standards, company policies, and procedures.
• Uphold FNB's shared values, service standards, and Treating Customers Fairly (TCF) outcomes.
• Resolve customer complaints and collect feedback for service improvement.
• Maintain accurate product knowledge and provide technically accurate advice.
• Contribute to operational efficiencies by working with enhanced processes and procedures.
• Maintain accurate activity reports.
• Investigate and advise line management on opportunities for process and system improvements.
• Actively participate in personal development, setting and reviewing development plans with a team leader.
• Contribute to team goals by collaborating and sharing knowledge.
• Value individual contributions and respect diversity within the team.

What the Work Involves

As a FirstJob Learner, you will engage in a variety of tasks crucial to daily business operations within FNB. This includes conducting research, performing analyses, managing administrative duties, and contributing to process and project work. You will be responsible for interacting with customers, addressing their concerns, and gathering feedback to help improve service quality.

A key part of the role involves maintaining accurate reports, ensuring adherence to company policies and financial standards, and actively seeking ways to enhance existing processes and systems. You will work closely with a team, reporting to a team leader who will support your personal development journey and help you define and achieve your learning objectives.

How to Apply

Applications must be submitted online.

• Visit the official application portal: https://firstrand.wd3.myworkdayjobs.com/en-US/FRB/job/Johannesburg/FirstJob-Learner_R54660/apply
• Follow the instructions on the portal to complete your application.