Employment and Labour CLIENT SERVICE OFFICER: PUBLIC EMPLOYMENT SERVICES Vacancy 2026 | Salary: R280,278 per annum

1. Opportunity Overview

Are you a dedicated and community-minded individual looking to make a real difference in the lives of South Africans? The Department of Employment and Labour is offering an exciting opportunity for a Client Service Officer in Public Employment Services, based at the Piet Retief Labour Centre. This vital role is about connecting work-seekers with opportunities and ensuring smooth administrative processes that support employment initiatives across the community.

As a Client Service Officer, you'll be at the forefront of the Department's mission to facilitate employment and learning. This position is perfect for someone with a strong administrative background, excellent communication skills, and a passion for serving the public. You'll play a crucial part in implementing government policies that empower individuals and contribute to local economic development. Join a team committed to building a stronger, more employed South Africa.

2. Minimum Requirements

To be considered for this impactful role, applicants must meet the following criteria:

• Education: A Grade 12 / National Senior Certificate is essential.
• Knowledge:
• Departmental Policies, Procedures, and Guidelines
• Labour Legislation and Regulations
• Employment Services Act
• Public Service Act and Regulations
• Batho Pele Principles (People First)
• Skills:
• Computer Literacy
• Communication (Verbal and Written)
• Interpersonal Skills
• Problem Solving
• Active Listening
• Telephone Etiquette
• Interviewing Skills
• Ability to Interpret Legislation

Note: African Males, Coloured Males, Indians, White Males, and Persons with Disabilities are particularly encouraged to apply.

3. Key Responsibilities

As a Client Service Officer, your duties will include, but are not limited to:

• Providing registration services for work-seekers using the Employment Services of South Africa (ESSA) system.
• Administering the registration of various work and learning opportunities on ESSA.
• Referring work-seekers to appropriate Employment Counselling services.
• Offering administrative support to facilitate the successful filling of work and learning opportunities.
• Performing general administrative tasks and participating in advocacy sessions as required.

4. Step-by-Step Application Guide

Please note the application deadline is 10 July 2026. Ensure your application reaches the Department before this date.

You have three options for submitting your application:

Option 1: Apply via Email

• Compile your application documents (typically a comprehensive CV and a fully completed Z83 form, available from government websites).
• Send your application to the following email address: Jobs-PRT-CSOPES@labour.gov.za
• Ensure your email subject line clearly states the Reference Number and Job Title: REF NO: HR4/4/7/68 – CLIENT SERVICE OFFICER: PUBLIC EMPLOYMENT SERVICES

Option 2: Hand Deliver Your Application

• Prepare your application documents.
• Deliver your application in person to the following address:

Balalas Building, 42 Kotze Street, Mkhondo, 2380

Option 3: Apply via Post

• Prepare your application documents.
• Post your application to the following postal address:

Acting Deputy Director: Labour Centre Operations: Mkhondo Labour Centre, Amersfoort and Volkrust Satellite, Private Bag X34, Mkhondo, 2380

For any inquiries regarding this vacancy, you may contact Ms L Mashego at (017) 826 1883/4. Please ensure you refer to the official vacancy document (REF NO: HR4/4/7/68) for all specific requirements and instructions to avoid disappointment.