Department of Employment and Labour Assistant Director Quality Management and Business Process Reengineering Vacancy 2026

Opportunity Overview

The Department of Employment and Labour, through its Unemployment Insurance Fund (UIF), is offering an opportunity for qualified individuals to join their team in Pretoria. These two (2) Assistant Director positions are offered on a three-year contract, focusing on enhancing quality management and reengineering business processes within the Fund.

This role is integral to driving efficiency and continuous improvement initiatives, ensuring the UIF's operations are streamlined and effective. Successful candidates will contribute to the strategic implementation of quality systems and process optimization, playing a key part in the Fund's overall success.

Minimum Requirements

To be considered for this position, applicants must meet the following criteria:

• An undergraduate qualification in Management Services, Work Study, Operations Management, Production Management, or Industrial Engineering at NQF level 6, as recognised by SAQA.
• Four (4) years of experience, of which two (2) years must be functional experience in Quality Management and Business Process Reengineering.
• Two (2) years of the required experience must be at a Supervisory level.
• Knowledge of: Industrial engineering practices, Continuous improvement tools, LEAN methodology, Quality Management, Business Process Re-engineering, Continuous improvement techniques, UIF regulations, policies and procedures, Relevant stakeholder engagement, Customer service (Batho Pele Principles), Technical Knowledge, ISO9001, Project Management, Risk Management and Fund Governance, External Environment Awareness.
• Skills in: Business Writing, Decision making, Communication and Information Management, Customer focus and Responsiveness, People and Performance Management, Interpersonal communication, Problem solving, Project or programme Management, Team Leadership, Change Management.

Key Responsibilities

The successful candidates will be responsible for a range of duties, including:

• Coordinating business process analysis and initiatives within the Unemployment Insurance Fund.
• Developing Standard Operating Procedures (SOP’s) for the Fund.
• Implementing quality management systems and plans for the Fund.
• Implementing business process re-engineering activities.
• Managing resources (Human, Assets, Equipment, and Finance) within the sub-unit.

How to Apply

Applications must be submitted via email. Please follow the instructions below carefully:

• Prepare your application documents as required.
• Send your application to: Jobs-UIF9@labour.gov.za
• The subject line of your email must clearly state the reference number: HR4/4/3/2ASDQMBPR/UIF

The closing date for applications is 4 September 2026.