Clover Call Centre Learnership Vacancy 2026 | Apply with Grade 12

Opportunity Overview

Clover is inviting new talent to join its Call Centre Learnership Programme. This opportunity provides successful applicants with practical experience at Clover's Customer Service Centre offices in Constantia Park, Roodepoort, alongside structured training classes.

Upon successfully completing the programme, learners will acquire an NQF qualification and gain valuable skills relevant to a call centre environment.

Minimum Requirements

• You must possess a Grade 12 or an equivalent NQF Level 4 qualification.
• Your Grade 12/Matric certificate must have been obtained within the past five years.
• A minimum average of 55% for both English and Mathematics or Mathematical Literacy in your Matric is required.
• Applicants need to demonstrate advanced computer literacy.
• You must currently be unemployed.
• You should not have participated in any learnership programme before.

Key Responsibilities

• Deliver a high standard of customer service.
• Manage both inbound and outbound customer interactions.
• Resolve customer queries and complaints by liaising with relevant stakeholders.
• Accurately capture and confirm customer orders according to the daily call list.
• Inform customers when their account is on hold and confirm orders as per standard operating procedures.
• Notify relevant stakeholders about issues concerning customer orders.
• Promote and sell Clover and Principal products, including offering new or additional products with their features and special offers.
• Foster teamwork and cooperation, assisting team members to achieve collective results.
• Uphold team values, participate actively in team meetings, and take responsibility for the visual management of information.

How to Apply

To apply for this learnership, please use the official online application portal. Ensure you submit your application before 31 July 2026.

Apply Online Here