Wholesale And Retail Seta (W&RSETA) Quality Assurance Officer: Gauteng South Vacancy

Opportunity Overview

The Wholesale and Retail Sector Education and Training Authority (W&RSETA) is seeking to appoint a Quality Assurance Officer for Gauteng South. This pivotal role will be based at the Gauteng South Regional Office and will report directly to the Regional Manager for Gauteng South and North-West.

The successful candidate will be responsible for providing a professional, efficient, and effective quality assurance function and service for W&RSETA projects within the region. This is a full-time position offering a total cost to company salary of R626,184 per annum.

Minimum Requirements

• National Diploma in Pub

Key Responsibilities

• Provide effective and efficient end-to-end delivery, execution, coordination, and implementation of quality assurance services on projects and programmes, ensuring delivery within specified timelines and contract specifications.
• Facilitate accreditation activities, including capacitation of Skills Development Providers (SDPs) on QCTO accreditation and extension of scope processes.
• Monitor and audit W&RSETA accredited training providers on legacy qualifications.
• Facilitate extension of scope for Training Providers on W&RSETA legacy qualifications.
• Ensure accuracy in the registration and notification of scope for assessors and moderators.
• Capacitate stakeholders on quality assurance matters and resolve related queries within 48 hours.
• Conduct Quality Assurance Onsite Monitoring of Projects.
• Conduct workplace approvals and the Quality Assurance of workplace approvals conducted by others in relation to the qualification requirements.
• Capacitate TVET Colleges on quality assurance and SETA System requirements.
• Facilitate external moderation of assessment.
• Verify learner information and credit uploads (NLRD).
• Ensure effective submission of certification requests to the Head Office ETQA Unit.
• Participate in the planning of regional activities and projects.
• Facilitate MIS training sessions for SDPs.
• Manage risk and prevent fraud.
• Prepare for internal and external DHET/SAQA/QCTO audits.
• Ensure full compliance with relevant legislation and organizational policies and procedures.
• Prepare and submit monthly reports on quality assurance activities to the Regional Manager & Senior Project Specialist.
• Take responsibility for capacitating the Regional Office Team on quality assurance matters.
• Participate in Qualifications Assessment Specification / Curriculum Development on new QCTO qualifications.
• Monitor workplace provision in line with quality assurance requirements and learning programmes.
• Conduct 50% onsite external moderation within Projects.
• Provide support to other Business Units in the closure of projects.
• Continuously track, monitor, and measure learner results and performance against set standards and targets to implement viable solutions timeously and ensure adequate budget availability.
• Provide formal, standard reporting and feedback ensuring accurate, up-to-date reflection of project and programme performance.
• Conduct site visits to stakeholders for learner / site verification and monitoring.
• Maintain up-to-date knowledge and intelligence to continuously support service delivery, programme, and project implementation, and improve performance.
• Maintain a close working relationship between and amongst the team to optimally support performance and deliver on stakeholder needs and requirements.
• Support knowledge-sharing, documentation of information, and setting of benchmarks for improved performance.
• Maintain a good relationship between the different divisions to continuously support performance and delivery against set objectives.
• Ensure behaviours and conduct are aligned with the SETA values.
• Maintain effective, professional communication and dialogue with all Stakeholders.
• Effectively plan, coordinate, manage, and execute ad hoc projects.

How to Apply

To apply for this opportunity, please send your application via email to:

recruitment2@wrseta.org.za