Ombud For Financial Services Providers (FAIS Ombud) ICT Graduate Vacancy 2026

Opportunity Overview

The Office of the Ombud for Financial Services Providers (FAIS Ombud) was established under the Financial Advisory and Intermediary Services Act, 37 of 2002. Its core objective is to handle and resolve complaints in a fair, informal, economical, and swift manner, guided by principles of equity.

This ICT Graduate opportunity, based in Pretoria, is a temporary position with 2 available spots within the Information and Communication Technology department. It offers participants the chance to gain practical experience in a target-driven environment, contributing to the resolution of complaints against financial service providers.

Participants will benefit from being part of an established statutory office and a structured Mentorship Programme, enhancing their professional development in the IT industry.

Minimum Requirements

• A Diploma or Degree in Information Technology / Computer Science, or an equivalent qualification.
• Must be a South African citizen with a valid South African Identity document.
• Possess a strong passion for public service and a keen interest in working within the Financial Sector.
• Demonstrate a strong academic background and high levels of integrity.
• Ability to work effectively in a demanding environment, showing willingness to learn and work additional hours when required.
• Energetic, self-driven, and deadline-oriented.
• Must be computer literate.

Key Responsibilities

• Support IT Security, Risks, and Continuity Management.
• Contribute to IT Service Management processes.
• Assist with IT Infrastructure, Operations, and Applications Management.
• Participate in Project Management tasks.
• Conduct Business Analysis activities.
• Support Change Management Processes.
• Assist with Network and Computer systems management.
• Contribute to ICT Governance initiatives.

How to Apply

To apply for this opportunity, please use the official online application portal.

Apply Here