Employment and Labour Assistant Director Ui Operations Vacancy 2026

Opportunity Overview

The Department of Employment and Labour is seeking a dedicated individual to join their Provincial Office in Kimberley as an Assistant Director for UI Operations. This is a significant opportunity to play a key role in managing and coordinating Unemployment Insurance services within the Northern Cape province.

This position involves overseeing critical operational functions related to unemployment claims, employer services, and appeals. The successful candidate will contribute directly to the efficient delivery of essential public services, ensuring compliance and effective resource management within their unit.

Minimum Requirements

• An undergraduate qualification (NQF Level 6) in Operations Management, Public Management or Administration, Business Administration or Management, Administrative Management, Management, Financial Accounting, or Finance as recognised by SAQA.
• Four (4) years of experience, of which two (2) years must be functional experience in an Operations environment, and two (2) years must be at a supervisory level.
• A valid driver’s License.
• Knowledge of:
• Unemployment Insurance Act (UIA)
• Unemployment Insurance Contributions Act (UICA)
• Treasury Regulations
• Public Service Act (PSA)
• Public Service Regulation (PSR)
• Basic Conditions of Employment Act (BCEA)
• Public Finance Management Act (PFMA)
• Protection of Personal Information Act (POPIA)
• Skills in:
• Computer proficiency
• Report writing
• People management
• Time Management
• Communication (both verbal and written)
• Customer Relations
• Supervisory skills
• Coaching skills

Key Responsibilities

• Facilitate the employer services function within the province.
• Coordinate the provision of assessment, validation, and adjudication of claims.
• Facilitate registry services in the province.
• Coordinate local appeals and complaints in the province.
• Coordinate general support activities.
• Manage resources within the assigned unit.

What the Work Involves

As an Assistant Director for UI Operations, you will be instrumental in ensuring the smooth functioning of Unemployment Insurance services across the Northern Cape. Your daily work will involve overseeing the processing and validation of claims, managing interactions with employers, and handling appeals and complaints related to UI benefits.

You will coordinate various support functions and manage the resources of your unit, ensuring that operations run efficiently and effectively. This role is based within the Provincial Office in Kimberley, requiring a hands-on approach to operational oversight and team management.

How to Apply

Applications must be submitted by 13 November 2026.

You can apply in one of the following ways:

• Email: Send your application to Jobs- NCKIM@labour.gov.za
• Post: Chief Director: Provincial Operations, Private Bag X5012, Kimberley, 8301
• Hand Deliver: Submit your application to Cnr Compound and Pniel Road, Kimberley.

Note: Priority for this position will be given to African Female, Coloured Males, Indian Males, Indian Females, and White Males as part of the Department's Employment Equity targets.