SASSA SRD Appeal Process 2026 at South African citizens, refugees, asylum seekers and certain

Opportunity Overview

The South African Social Security Agency (SASSA) provides the Social Relief of Distress (SRD) grant to eligible individuals. If your application for the R370 SRD grant has been declined and you believe this decision was incorrect, you have a formal process available to challenge the outcome.

This process allows you to appeal the decision with the Department of Social Development. It's crucial to understand that each month in which your application was declined requires a separate appeal, meaning one successful appeal does not automatically change the outcome for other months.

Minimum Requirements

To be eligible to lodge an appeal for the SASSA SRD grant, you must:

• Be an applicant whose SASSA SRD grant application has been declined.
• Meet the general eligibility criteria for the SRD grant, which include being a South African citizen, refugee, or asylum seeker.

Key Responsibilities

As part of the appeal process, you will need to:

• Lodge an appeal online for each month your application was declined.
• Understand the specific reason provided for your application's decline.
• Monitor and check the status of your submitted appeal.

How to Apply

To lodge an appeal for a declined SASSA SRD grant or to check your appeal status, follow the official online process:

• Visit the official SRD/DSD appeals portal.
• Follow the prompts to either lodge a new appeal or check the status of an existing one.

Apply Online Here: https://srd.sassa.gov.za/appeals/appeal

For any enquiries regarding your SRD application or appeal, you can contact the SASSA Call Centre on 0800 60 10 11.