Metropolitan Life Human Capital Learnerships Vacancy 2026

Opportunity Overview

Metropolitan Life is offering an exciting 12-month Learnership Programme for unemployed youth, set to begin in October 2026. This opportunity is designed for individuals with a keen interest in sales and customer service, looking to develop a career within the dynamic insurance industry.

The programme aims to provide valuable workplace experience, allowing learners to gain practical skills while working alongside industry experts. Participants will also have the chance to obtain a Wealth Management NQF Level 4 qualification, enhancing their professional profile and future employment prospects.

Minimum Requirements

• A Grade 12 Certificate or an equivalent NQF Level 4 qualification.
• Aged between 18 and 34 years old.
• Must be a South African citizen by birth.
• Currently unemployed.
• Belong to a previously disadvantaged group. Individuals living with disabilities are encouraged to apply.

Required Skills and Competencies:

• Strong attention to detail with effective planning and time management abilities.
• Demonstrated numerical reasoning and analytical skills.
• Fluent verbal and written communication and comprehension in English.
• Proficiency in stakeholder engagement and relationship management.
• Computer literacy.

Key Responsibilities

• Complete all theoretical learning modules and assessments as required by the programme.
• Ensure timely completion of all administrative and reporting duties related to the role.
• Collate, compile, and distribute documents, ensuring adherence to required standards and defined time frames.
• Address all queries professionally to deliver an excellent client experience, meeting and exceeding client service level agreements.
• Screen and route all incoming queries to the appropriate stakeholders and assist in the resolution of client issues.
• Maintain relevant office housekeeping standards and an organised workspace.

What the Work Involves

This learnership involves a blend of administrative duties, client interaction, and structured learning within an office environment. Day-to-day tasks will include managing and preparing various documents, handling client enquiries, and ensuring that all administrative processes are completed efficiently and accurately.

You will play a role in maintaining excellent client service by addressing queries professionally and routing them to relevant teams for resolution. This opportunity involves working closely with and gaining knowledge from experienced professionals within the insurance industry, supporting their operations and contributing to the overall client experience.

How to Apply

To apply for this learnership, please follow these steps:

• Visit the official application portal by clicking this link: https://metropolitan.erecruit.co/candidateapp/Jobs/View/MMH260909-3
• Follow the instructions on the portal to complete your application. If you do not have a CV, the system offers a feature to create and download one using your entered details.