Opportunity Overview

The University of Mpumalanga (UMP) is a comprehensive institution dedicated to providing a relevant, engaged, and sustainable learning and teaching environment. UMP strives for outstanding academic excellence to meet the skills and economic needs of both the Mpumalanga Province and South Africa as a whole.

The University invites applications for three (3) Computer Laboratory Technician positions within its Information & Communication Technology (ICT) department, specifically in Information Systems. These roles are central to maintaining and troubleshooting the computer hardware and software essential for student learning within the University's computer laboratories.

Minimum Requirements

• A relevant Information Technology Diploma qualification.
• A minimum of four (4) years' relevant IT experience in a similar end-user support role.
• Added advantage: An M+3 qualification or Bachelor's Degree in Information Technology or a related field.
• Added advantage: CompTIA A+ and Network+ (N+) certifications.
• Added advantage: iOS and Microsoft Windows certifications.
• Specific Knowledge:
• Understanding the principles of ICT User Support best practices (ITIL).
• Good understanding of ICT and Institutional Policies and procedures.
• Good understanding of Computer Lab Policies.
• In-depth knowledge of the Microsoft Office 365 suite and Learning Management software products.
• Good knowledge of Lab Management tools.
• In-depth knowledge of hardware support.
• Good knowledge of the network infrastructure and server environment.
• Working knowledge of ICT equipment asset administration.
• Good understanding of access control systems.
• Skills:
• Strong IT Technical skills.
• Problem Solving Skills.
• Basic Microsoft AD, 365, AZURE administrative skills.
• Ability to work under pressure.
• Strong verbal communications skills.
• Good Inter-personal relationship skills.
• Assertiveness.
• Personal Attributes:
• People orientated, hard worker, responsible, reliable, creative and innovative.
• Respectful, honest; punctual and understand protocol.
• Proven attributes of transparency, integrity and teamwork.

Key Responsibilities

• Provide ICT software, hardware, and network support to Students and Staff.
• Provide ICT software, hardware, and network support in computer laboratories.
• Provide training for end-users.
• Ensure the maintenance of records, computer lab equipment, and the management of inventory.
• Attend logged calls on the Helpdesk System.

What the Work Involves

As a Computer Laboratory Technician, you will be based within the University's Student Computer Laboratories, focusing on the essential technical support that keeps these learning environments operational. Your daily tasks will involve hands-on maintenance and troubleshooting of computer hardware and software. This includes installing new software, configuring systems, and upgrading existing hardware to ensure optimal performance. You will be a direct point of contact for students and staff, providing crucial user support and training to help them effectively utilise the laboratory resources. Beyond direct user interaction, you will also manage equipment inventory, maintain accurate records, and work towards ensuring the overall smooth, safe, and efficient operation of the laboratories. A significant part of your role will involve responding to and resolving technical issues logged on the Helpdesk System.

How to Apply

Candidates who meet the minimum requirements are invited to apply for this position. To apply, please visit the University of Mpumalanga's application portal: https://ump.hua.hrsmart.com/hr/ats/JobSeeker/applyTo/407

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University Of Mpumalanga Administrative Assistant: Human Resources Vacancy 2026

Opportunity Overview

The University of Mpumalanga (UMP) is a comprehensive institution committed to providing a relevant, engaged, and sustainable learning and teaching environment. UMP strives for outstanding academic excellence to meet the skills and economic needs of both the Mpumalanga Province and South Africa as a whole.

The University invites applications for four (4) Administrative Assistant positions within its Human Resources department, specifically supporting the Human Resource Management / HR Transactions unit. These roles are critical for providing comprehensive administrative support and coordinating office operations, ensuring that all activities adhere to University policies and procedures.

Key Responsibilities

• Provide general administration support and office management for the HR division.
• Conduct record keeping.
• Assist in capturing employee data on human resource information management systems.
• Undertake client liaison with staff, students, and external stakeholders.
• Assist with logistics preparation related to all HR events, such as meetings, interviews, and training sessions.
• Perform other duties as delegated by the line manager.

What the Work Involves

As an Administrative Assistant in the Human Resources division, you will be based within the HR office environment, playing a vital role in supporting the daily operations of the Human Resource Management unit. Your work will involve providing general administrative support and actively managing office functions to ensure smooth workflow. You will be responsible for meticulous record keeping and assisting with the accurate capture of employee data into the human resource information management systems. A key aspect of your role will be client liaison, where you will interact with University staff, students, and various external stakeholders. You will also contribute to the logistical preparations for a range of HR events, including coordinating details for meetings, interviews, and training sessions.

How to Apply

Candidates who meet the minimum requirements are invited to apply for this position. To apply, please visit the University of Mpumalanga's application portal: https://ump.hua.hrsmart.com/hr/ats/JobSeeker/applyTo/407