Road Accident Fund (RAF) Administrator: Infrastructure Operations Vacancy 2026

Opportunity Overview

The Road Accident Fund (RAF) is seeking an Administrator: Infrastructure Operations to join their Strategy and Transformation Division in Centurion. The RAF is dedicated to providing timely and fair assistance to individuals affected by motor vehicle accidents, offering financial relief and support for recovery.

This permanent position plays a crucial role in ensuring the smooth operation, configuration, and maintenance of the RAF's infrastructure and cloud services. The successful candidate will report to the Manager: Infrastructure Operations and contribute to the reliability and efficiency of the organisation's IT environment.

Minimum Requirements

• Bachelor’s Degree or Advanced Diploma in an Information Technology related qualification.
• Certified in Microsoft Active Directory and Server administration.
• Certified in an Operational framework like ITIL v3 or 4 operations process.
• Relevant 3 years of experience in an Infrastructure Operations environment.
• Experience in Infrastructure service provisioning, configuration, and support.
• Experience in monitoring cloud infrastructure and services for performance and availability.
• Experience in managing home folder and data share structure.
• Experience in administration, management, and configuration of print server service.
• Experience in maintaining Server security at the virtual level.
• AWS and/or Azure certification is an added advantage.

Key Responsibilities

• Participate in setting up, configuring, and maintaining server services.
• Ensure authentic system policies and structured access control through Active Directory.
• Maintain and administer Microsoft systems and servers (Microsoft servers, AD Exchange, SCOM & SCCM).
• Monitor the healthy state of Active Directory toolset, ADMT, Group Policy management, DNS, DHCP, account and file security, and storage technologies.
• Maintain Active Directory in a multi-site, multi-AD server, 3000+ end-user organisation.
• Report any inconsistencies in server security logs.
• Maintain remote access server.
• Maintain and apply global, computer, and user policies.
• Maintain AD and server security.
• Administer Cloud (AWS and Azure) Infrastructure platform services.
• Check virtual servers and related services performance and management.
• Maintain capacity planning for the cloud infrastructure environment and report or act on any inconsistencies.
• Prepare and maintain any server-related documentation.
• Monitor server performance.
• Provide 2nd line support for incident management, including incident closure.
• Resolve all incidents logged within agreed SLAs with the business.
• Monitor and handle incidents logged to ensure adherence to SLAs.
• Identify, track, and resolve system problems.
• Escalate system problems or opportunities to software vendors or the Application Manager.
• Aid in proactive and progressive relationships with key stakeholders.
• Deal with inquiries and requests for information from both internal and external stakeholders.

What the Work Involves

As an Administrator: Infrastructure Operations, you will be responsible for the technical administration of the RAF's server and cloud environments. Your day-to-day work will involve setting up and configuring server services, ensuring secure access through Active Directory, and maintaining various Microsoft systems. You will constantly monitor the health of Active Directory tools and server security logs, addressing any inconsistencies that arise.

A significant part of your role will involve administering the RAF's cloud infrastructure on AWS and Azure, checking virtual server performance, and planning for capacity. You will also be a key point of contact for internal business users, providing 2nd line support for IT incidents and resolving issues within agreed service levels. You will work closely with internal and external stakeholders, providing information and fostering good relationships. The role is based in an office environment in Centurion, where you will report to the Manager: Infrastructure Operations.

How to Apply

Applications must be submitted online.

• Visit the Road Accident Fund careers portal: https://career55.sapsf.eu/careers?company=roadaccide
• Search for the "Administrator: Infrastructure Operations" vacancy with Reference No: 7041.
• Follow the instructions on the portal to complete your application.

The application deadline is 22 September 2026.