Ombud For Financial Services Providers (Fais Ombud) HR Graduate Vacancy 2026

Opportunity Overview

The Ombud for Financial Services Providers (FAIS Ombud) was established under the Financial Advisory and Intermediary Services Act (FAIS Act) to resolve complaints in a fair, informal, economical, and swift manner. Their offices are located in the east of Pretoria, Gauteng.

The FAIS Ombud is offering a Graduate Training Programme for an HR Graduate. This is a structured, twelve-month contract opportunity designed to develop competent individuals for the labour market. The successful candidate will be assigned to the Human Resources Department, benefiting from exposure to various competency-based training opportunities and learning under a dedicated mentor.

This programme provides valuable exposure to real-world HR scenarios within an established statutory office. Participants will gain hands-on experience in the daily operations of an HR department, preparing them for future roles in the field.

Minimum Requirements

• Diploma (NQF 6) or Degree (NQF 7) in Human Resource Management or a related field.
• South African citizen with a valid South African Identity Document.
• Passion for public service and an interest or desire to work in the Financial Sector.
• Strong academic background and high levels of integrity.
• Must be able to work in a demanding environment, willing to learn and work extra hours.
• Energetic, self-driven, and deadline-driven.
• Must be computer literate.
• Preference will be given to black female designated groups and people living with disabilities to advance the office’s Employment Equity targets.

Key Responsibilities

• Provide administrative support across all HR functions, including employee records management.
• Support recruitment, selection, and onboarding processes.
• Assist with ensuring HR compliance and governance requirements are met.
• Assist with the coordination and administration of training and development initiatives.
• Support payroll, leave, and employee benefits administration.
• Assist with compiling and maintaining accurate HR reports and data.

What the Work Involves

As an HR Graduate, you will primarily provide administrative support across various human resources functions, contributing to the smooth operation of the department. Your daily tasks will include managing employee records, assisting with the crucial stages of recruitment, selection, and onboarding new staff, and helping to ensure that HR practices comply with governance requirements.

You will also be involved in coordinating and administering training programmes and development initiatives, supporting the professional growth of colleagues. Additionally, you will assist with the administration of payroll, employee leave, and benefits, as well as compiling and maintaining accurate HR reports. You will work within the FAIS Ombud offices in Pretoria, operating in a dynamic environment under the guidance of a dedicated mentor.

How to Apply

To apply for this opportunity, please visit the official application portal:

The closing date for applications is 15 September 2026.