Lancet Laboratories Entry Level Admin Clerks / Receptionists Vacancy 2026

Opportunity Overview

Lancet Laboratories invites applications for Entry Level Admin Clerks and Receptionists in Johannesburg. This opportunity is ideal for individuals looking to start their career in a medical pathology environment, focusing on crucial administrative and client service support.

Successful candidates will play a vital role in ensuring the smooth flow of laboratory operations, from handling patient samples to managing the reception area and assisting medical professionals. This position offers a chance to develop key administrative skills and contribute to a healthcare setting.

Minimum Requirements

• Grade 12 or an equivalent NQF Level 4 qualification.
• 0 - 1 year of relevant working experience.
• A BSc Degree will be considered advantageous.
• Skills and Competencies:
• Ability to cope with nervous or distressed patients.
• Ability to work effectively in a pressured environment.
• Strong teamwork capabilities.
• Adherence to company dress code.
• Proficient administrative skills.
• Excellent attention to detail.
• Clear communication skills.
• Confidentiality and sensitivity.
• Customer orientation and empathy.
• Flexibility and interpersonal skills.
• Patience and good telephone etiquette.
• Business numeracy.

Key Responsibilities

• Administer the receiving, capturing, and distribution of all samples.
• Sort and distribute samples according to standard operating procedures.
• Process sample registration ("logging") and related queries.
• Dispatch specimens for processing, monitor progress, and file reports.
• Handle queries and ensure timely report delivery.
• Perform hospital rounds to distribute reports and collect submitted samples.
• Manage and refer administrative queries and customer complaints.
• Track the progress of sample delivery by couriers.
• Investigate and resolve bottlenecks in pre-analytical laboratory processes.
• Maintain basic housekeeping in the working area, including cleaning and preparing equipment.
• Monitor stock levels, order additional stock, and ensure delivery to doctor’s rooms.
• Manage the reception area, provide information, and direct clients.
• Receive cash from patients and ensure banking of monies.
• Report incidents, log customer complaints, and action tasks on the laboratory information management system.
• Prepare and scan patient forms onto the laboratory scanning system (Oculus) and resolve scanning incompletes.
• Adhere to Lancet uniform protocols.

What the Work Involves

As an Entry Level Admin Clerk or Receptionist at Lancet Laboratories, your day-to-day work will be dynamic and centered around supporting medical pathology operations and serving clients. You will be responsible for the initial stages of sample management, which includes accurately receiving, capturing, logging, and distributing samples, ensuring that critical information is correctly recorded for processing.

The role also involves significant customer interaction, both in managing the reception area by directing clients and providing information, and in handling administrative queries and complaints with empathy and professionalism. You will perform administrative duties such as tracking sample deliveries, monitoring stock, preparing and scanning patient forms, and ensuring compliance with established procedures. You will work alongside medical professionals and staff, contributing to a professional and ethical environment, and may also perform hospital rounds to deliver reports and collect samples.

How to Apply

Applications are submitted online via the Lancet Laboratories career portal. Use the link below to begin your application:

• Apply Online: https://careers.lancet.co.za/vacancy-details.aspx?vacancyRef=1241500