Employment and Labour Assistant Director: Board Services and Case Management Vacancy 2026

Opportunity Overview

The Department of Employment and Labour, through the Unemployment Insurance Fund (UIF), is inviting applications for the position of Assistant Director: Board Services and Case Management. This is a vital contract role for a duration of three years, based in Pretoria.

This opportunity is designed for an experienced professional to contribute to the efficient functioning of the UIF by managing national appeal cases, providing crucial technical support, and ensuring robust administrative services for the Board. The successful candidate will play a key role in upholding the Fund's commitment to public service.

Minimum Requirements

• A three-year tertiary qualification (NQF Level 6) in Public Administration and Business Administration.
• A minimum of four (4) years’ relevant experience, which must include:
• Two (2) years of functional experience within a Board Services and secretariat environment.
• Two (2) years at a supervisory level.
• Demonstrated knowledge of key legislation and processes, including:
• Public Finance Management Act (PFMA)
• Promotion of Access to Information Act (PAIA)
• Protected Disclosure Act
• Unemployment Insurance Act (UIA) and Unemployment Insurance Contributions Act (UICA)
• Labour Relations Act (LRA)
• Public Service Act (PSA) and Public Service Regulations (PSR)
• Appeal Processes and Procedures
• Board Services Charter
• Strong skills in:
• Financial Management
• Communication
• Analytical thinking
• Problem Solving
• Presentation
• Planning and Organizing
• Computer Literacy

Key Responsibilities

• Facilitate and oversee investigations into national appeal cases that originate from various provinces.
• Offer technical support and expert advice on enquiries directed to the Unemployment Insurance Fund from bodies such as the Minister’s Office, Public Protector, Director-General, and Commissioner.
• Deliver comprehensive administrative and support services to the Board.
• Take responsibility for managing all resources, including financial, equipment/assets, and human resources, within the Sub-Directorate.

What the Work Involves

Working within the Unemployment Insurance Fund in Pretoria, you will be at the heart of managing and resolving complex national appeal cases referred from provinces across the country. A significant part of your role will involve acting as a key point of contact for high-level enquiries, providing critical technical support to departments and officials, including the Minister’s Office, the Public Protector, the Director-General, and the Commissioner.

You will be instrumental in ensuring the smooth operation of the Board by providing essential administrative and support services. Furthermore, you will be tasked with the crucial responsibility of managing the financial, equipment, and human resources within your Sub-Directorate, ensuring efficient operations and effective delivery of services.

How to Apply

Interested applicants should submit their applications via email.

Email Address: Jobs-UIF21@labour.gov.za Attention: Sub-directorate: Human Resources Practices