Department of Public Service and Administration (DPSA) Entry Level Jobs 2026

Opportunity Overview

The Department of Public Service and Administration (DPSA) is offering exciting entry-level job opportunities for unemployed South African youth. These roles provide a chance to start a career within the government sector, contributing to public service delivery.

The DPSA is seeking dedicated individuals for positions in Pretoria. Successful candidates will be appointed at salary Level 05, with an annual salary of R237,453.

Currently, the following entry-level positions are open for applications: Human Resource Clerk and Customer Care Agent.

Minimum Requirements

For the Human Resource Clerk (Reference No: DPSA 19/2026)

• Education: Grade 12 / Senior Certificate.
• Experience: No previous experience is required.
• Knowledge:
• Clerical duties and practices.
• Ability to capture and collect statistics.
• Legislative framework governing the Public Service.
• Working procedures related to the office environment.
• Skills:
• Computer skills.
• Interpersonal relations.
• Flexibility and teamwork.
• Planning and organisation.
• Language proficiency.
• Good verbal and written communication skills.
• Attributes: Analytical, Initiative, Openness and Transparency.

For the Customer Care Agent (Reference No: DPSA 18/2026)

• Education: A Senior Certificate, with a minimum qualification at NQF Level 4 in Customer Care, Marketing, Communications, or Human Resource Management, as recognised by SAQA.
• Knowledge:
• Government Employees Housing Scheme (GEHS) and its product offering.
• Public service administration.
• Batho Pele Principles.
• Conditions of Service.
• Public Service Act.
• Public Service Regulations.
• Skills:
• Written and verbal communication skills.
• Facilitation skills.
• Presentation skills.
• Planning and organising skills.
• Computer skills.
• Customer orientation.
• Conflict management.
• Interpersonal relationship skills.
• Report writing skills.
• Problem solving.
• Solution-oriented and innovative thinking.

Key Responsibilities

Human Resource Clerk (Reference No: DPSA 19/2026)

• Provide general clerical support services.
• Record, organise, store, capture, and retrieve correspondence and data.
• Handle routine enquiries.
• Type letters and draft minutes and/or other correspondence for the Directorate.
• Provide supply chain clerical support services within the component.
• Update and maintain the asset register of the component.
• Manage stock control of office stationery.
• Maintain the leave register for the component.
• Provide personnel administration clerical support services within the component.
• Provide financial administration support services within the component.

Customer Care Agent (Reference No: DPSA 18/2026)

• Provide capacity building and support to government departments and employees on GEHS services and products.
• Respond to customer queries, complaints, and disputes regarding GEHS products and services.
• Provide guidance and assistance to government departments and employees to resolve queries, complaints, and disputes related to housing allowance benefits.
• Assist government employees with the process of enrolling with the GEHS.
• Resolve incoming calls and emails from government employees and refer relevant queries to appropriate officials.
• Provide capacity building to government departments through GEHS education and outreach sessions.
• Develop project plans for GEHS educational and outreach sessions.
• Provide support in content development for GEHS branding and marketing materials and website updates.

How to Apply

Applications for these opportunities close on 18 August 2026.

To apply, please visit the official application portal:

Apply for DPSA Entry Level Jobs