Department of Basic Education (DBE) Telecom Operators Vacancy 2026
Department of Basic Education
Education & Training (ETDP SETA)
Monthly stipend
Not stated
Closing date
05 Oct 2026
12 days left
- Opportunity
- Permanent
- Minimum education
- Certificate (NQF 4–5)
- Location
- Pretoria, Gauteng
- SETA
- ETDP SETA
- Posted
- 23 Sept 2026
Sourced via the Graduates24 portal, last confirmed there by our scraper on 23 September 2026.
The apply link goes directly to graduates24.com — applications never pass through SetaJobs.
We rewrite adverts for readability; the closing date, requirements and application method come from the source advert — confirm them there before you apply. How we source listings →
How this salary compares
At R19 788 a month, this post pays about the same as the median of R19 788 for permanent posts asking for Certificate (NQF 4–5) (7 listings that publish a figure). The middle half of that group pays between R19 788 and R23 357.
- 25th percentile
- R19 788
- Median
- R19 788
- 75th percentile
- R23 357
This post sits in the 36th percentile of that group. Figures are the advertised package converted to a monthly amount — before tax, pension and medical contributions, so take-home pay is lower.
Calculated by SetaJobs from the 7 comparable posts open on this site that publish a figure. Amounts advertised per year are divided by twelve; a quoted range is taken at its midpoint.
What this salary level means
The advertised R237 453 a year is a published notch on salary level 5 of the public service salary scale. That level runs R237 453 – R279 708 a year.
- Salary level
- 5
- Monthly, before deductions
- R19 788
- Level 6 starts at
- R280 278
The monthly figure above is the gross package divided by twelve, before tax, pension and medical contributions — your take-home will be lower. Levels attach to posts rather than to people, so moving up a level means winning an advertised post at that level, not being promoted into one.
Salary levels for 2026/27, compiled by SetaJobs from the DPSA's own vacancy circulars: DPSA Public Service Vacancy Circular 23 of 2026, DPSA Public Service Vacancy Circular 14 of 2026, DPSA annual cost-of-living adjustments. Occupation Specific Dispensation posts (nursing, medical, engineering and legal grades) sit on separate scales and are not shown here.
Opportunity Overview
The Department of Basic Education (DBE) is inviting unemployed youth to apply for entry-level Telecom Operator positions. This is a chance to join a vital government department and contribute to its daily operations by ensuring smooth communication.
Successful candidates will be based in Pretoria and play a key role in connecting the public and internal staff with the right information and departmental sections.
Minimum Requirements
- In possession of a Grade 12 / Senior Certificate or an equivalent qualification.
- Strong communication skills (both written and verbal).
- Computer literacy, particularly with MS Office.
- Good interpersonal skills and public relations abilities.
- Demonstrated ability to work effectively under pressure and solve problems.
- Proficiency in customer service and document management.
Key Responsibilities
- Answering and accurately directing all incoming calls to the appropriate section or directorate.
- Providing information about the services offered by the department.
- Scanning all incoming calls and diligently maintaining a record.
- Supplying the internal telephone directory to staff as required.
- Offering secretarial support to sections, including conveying messages when officials are unavailable.
- Providing contact details for all Provincial and District Offices to members of the public.
- Ensuring the switchboard is consistently staffed.
- Delivering an effective and efficient telephone service to the department.
What the Work Involves
As a Telecom Operator, you will be the first point of contact for many, managing the department’s main communication lines. Your daily work will involve professionally answering a high volume of calls, understanding caller needs, and efficiently directing them to the correct internal department or individual. You will also be responsible for logging call details and maintaining accurate records.
You will provide essential information about the Department of Basic Education's services to the public and staff, and assist with directory inquiries. The role involves working in an office environment in Pretoria, ensuring the switchboard is always operational, and supporting various departmental sections by conveying important messages.
How to Apply
To apply for this opportunity, please click on the following link: https://www.graduates24.com/department-of-basic-education-dbe-telecom-operators
This listing in context
What the 332 opportunities we currently hold say about this one.
- Live permanent posts
- 122
- In Gauteng
- 51
- Closing within 7 days
- 11
19% of the 122 live permanent posts we hold ask for Certificate (NQF 4–5). The commonest requirement is Degree (NQF 7), at 42%.
Live permanent posts stay open for a median of 16 days between posting and closing date.
Calculated by SetaJobs from the 332 listings open on this site right now, and updated as they change. Browse all 147 opportunities in Gauteng.
What you'll need to apply
Send only the Z83 and your CV. Attaching certified copies now is not required, and an incomplete Z83 is the single commonest reason applications are rejected.
- A completed Z83 form
- Your CV
What this kind of post involves
A permanent post is ongoing employment with no end date, carrying full benefits and, in the public service, a defined salary level with annual notch progression. These are advertised competitively and the selection process is considerably more formal than for programme placements.
How permanent posts work: the week, the qualification and where it leads →Watch out for this
The screening is mechanical and happens before anyone reads your CV: the advert’s own application instructions are applied as written, and an incomplete or unsigned form is discarded whatever the rest of the application says.
About ETDP SETA & this sector
ETDP SETA supports education, training and development roles — a common route into teaching, ECD and community education work.
