VML Client Service Internships

Opportunity Overview

VML in Durban is seeking enthusiastic, organised, and proactive individuals for Client Service Internships within their busy creative design team. This opportunity is ideal for those passionate about people, brands, problem-solving, and great design.

Interns will gain practical experience and learn how creative projects come to life, from the initial brief right through to final delivery. It's a chance to understand the intricate workings of a leading agency and contribute to delivering successful work.

Minimum Requirements

To be eligible for this internship, applicants must meet the following criteria:

• Is studying towards, or has completed, a qualification in Commerce, Marketing, Communications, Business, or a related field.
• Loves working with people and building positive relationships.
• Is highly organised and has excellent attention to detail.
• Can manage multiple tasks and priorities effectively.
• Has strong written and verbal communication skills.
• Is confident, curious, and willing to learn.
• Is proactive and naturally asks, “How can I help?”
• Has an interest in brands, advertising, and good design.
• Brings positive energy, takes initiative, and isn’t afraid to share ideas.
• Is comfortable working in a fast-paced, deadline-driven creative environment.

Key Responsibilities

As a Client Service Intern, your responsibilities will include:

• Supporting the Client Service team in managing day-to-day client relationships.
• Assisting with coordinating projects from briefing through to final delivery.
• Helping prepare meeting agendas, taking meeting notes, and following up on action items.
• Assisting with developing client presentations, status reports, and project documentation.
• Liaising with internal teams including Strategy, Creative, Craft Design, Production, and Media to keep projects moving.
• Monitoring project timelines and assisting with workflow coordination.
• Helping gather and manage client feedback, ensuring the team understands what is required.
• Assisting with project administration, quotations, job tracking, and general Client Service support.
• Learning how an agency operates, from briefing and concept development through to production and delivery.
• Gaining hands-on exposure to packaging production, print processes, and the world of design.
• Developing an understanding of how strong client relationships, great creative thinking, and attention to detail come together to deliver successful work.

What the Work Involves

You'll be a key support to the Client Service team within a busy creative design environment in Durban. Your days will involve helping coordinate creative projects from the initial brief right through to final delivery. This means assisting with client relationships, preparing meeting notes, developing presentations, and ensuring projects stay on track by liaising with internal teams like Strategy, Creative, and Production. You'll gain practical experience in the dynamic world of agency operations, from concept development to packaging and print production, all while helping manage client feedback and project administration in a fast-paced setting.

How to Apply

To apply for the Client Service Internships, please follow these steps:

• Visit the VML careers portal: https://www.vml.com/careers/job/8670927002-za-intern-client-service-durban-based
• Follow the instructions on the page to submit your application online.