Employment and Labour Administration Clerk: Claims Processor Vacancy 2026
Employment and Labour
General / Other
More Employment and Labour posts →Monthly stipend
R280 278 per annum
Closing date
11 Sept 2026
12 days left
- Opportunity
- Permanent
- Minimum education
- Grade 12 / Matric
- Location
- Klerksdorp, North West
- NQF level
- NQF 6
- Posted
- 29 Aug 2026
Sourced from the DPSA Public Service Vacancy Circular (dpsa.gov.za) — the issuing body's official advert, last confirmed there by our scraper on 29 August 2026.
Applications go directly to the email address in the advert — never through SetaJobs.
We rewrite adverts for readability; the closing date, requirements and application method come from the source advert — confirm them there before you apply. How we source listings →
How this salary compares
At R23 357 a month, this post pays below the median of R72 100 for permanent posts asking for Grade 12 / Matric (8 listings that publish a figure). The middle half of that group pays between R34 417 and R109 782.
- 25th percentile
- R34 417
- Median
- R72 100
- 75th percentile
- R109 782
This post sits in the 6th percentile of that group. Figures are the advertised package converted to a monthly amount — before tax, pension and medical contributions, so take-home pay is lower.
Calculated by SetaJobs from the 8 comparable posts open on this site that publish a figure. Amounts advertised per year are divided by twelve; a quoted range is taken at its midpoint.
Opportunity Overview
The Department of Employment and Labour is seeking an Administration Clerk to join its team at the Klerksdorp Labour Centre. This role focuses on the critical process of claims processing, contributing to the effective functioning of the Compensation Fund.
The successful candidate will play a vital administrative role in ensuring claims are handled efficiently and accurately, supporting the department's mandate to serve the public. This position offers an opportunity to work within a structured public service environment.
Minimum Requirements
- Undergraduate qualification (NQF level 6) as recognised by SAQA in Public Management / Business Management / Operations Management / Management / HRM / Nursing / Law / LLB / BCom / Finance / Administration.
- Experience in a Claims Processing environment will be an advantage.
- Knowledge of:
- Relevant regulations, laws and legislation
- Claims handling, verification, validation, litigation, assessment/settlement, and finalisation
- Compensation Fund business strategies and goals
- Directorate goals and performance requirements
- PFMA and Treasury Regulations
- Customer Service (Batho Pele Principles)
- Promotion of Access to Information Act
- The Constitution of RSA
- Occupation Health and Safety Act (OHS)
- Public Service Act and Public Service Regulation
- Skills in:
- Claims Registration
- Communication (verbal and writing)
- Data Capturing
- Data & Record Management
- Computer skills
Key Responsibilities
- Register and acknowledge claims.
- Prepare compensation benefits.
- Handle claims enquiries.
- Render administration activities.
What the Work Involves
As an Administration Clerk: Claims Processor, you will be based at the Klerksdorp Labour Centre, where your daily activities will revolve around managing and processing claims. You will register new claims, prepare benefits documentation, and respond to enquiries from claimants, providing essential support and information. This role requires meticulous administrative work, ensuring all claim-related activities are handled correctly within the framework of relevant regulations.
How to Apply
To apply for this opportunity, please email your application to:
Jobs-NW011@labour.gov.za
Note: In line with Employment Equity targets, priority will be given to Indian Male, Indian Female, and White Male candidates.
SetaJobs role guide
What an administration clerk actually does
SetaJobs’ guide to clerical and business administration posts in South Africa, written for someone applying for their first one.
Employers screen on computer literacy, written language and the neatness of your record-keeping. Expect a practical exercise: draft a memorandum, capture a set of entries, or sort a batch of documents into a file plan. In the public service the application itself is the first screen — a fully completed, signed Z83 with the documents listed, submitted by the closing date to the exact address given. Incomplete applications are disqualified without being read.
Read the full administration clerk guide →This listing in context
What the 338 opportunities we currently hold say about this one.
- Live permanent posts
- 136
- In North West
- 5
- Closing within 7 days
- 1
24% of the 136 live permanent posts we hold ask for Grade 12 / Matric. The commonest requirement is Degree (NQF 7), at 24%.
Live permanent posts stay open for a median of 13 days between posting and closing date.
Calculated by SetaJobs from the 338 listings open on this site right now, and updated as they change. Browse all 7 opportunities in North West.
What you'll need to apply
Send only the Z83 and your CV. Attaching certified copies now is not required, and an incomplete Z83 is the single commonest reason applications are rejected.
- A completed Z83 form
- Your CV
What this kind of post involves
A permanent post is ongoing employment with no end date, carrying full benefits and, in the public service, a defined salary level with annual notch progression. These are advertised competitively and the selection process is considerably more formal than for programme placements.
How the selection usually runs
- Applications are screened against the stated minimum requirements first, mechanically — not meeting one is fatal regardless of the rest of your application.
- Shortlisted candidates are interviewed by a panel, and for many posts a competency assessment or practical exercise follows.
- Verification of qualifications, criminal record and references happens before an offer, and it is a common point of delay.
What you leave with
Ongoing employment with benefits, and in government a position on a salary scale with a defined progression path.
Where this leads next
Notch progression within your level
Satisfactory annual performance assessment.
The next salary level up
Competing for an advertised post at that level — levels are attached to posts, not to people.
Supervisory or management post
Experience at the level below, plus the qualification the higher post specifies.
A typical route, not a guarantee — progression depends on vacancies, funding and your own performance.
Watch out for this
The screening is mechanical and happens before anyone reads your CV: the advert’s own application instructions are applied as written, and an incomplete or unsigned form is discarded whatever the rest of the application says.
About the General / Other sector
This is an entry-level opportunity. Browse SetaJobs by sector and province to find more roles that match your qualifications.
Helpful guides before you apply
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